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Help & advice

Helpful information and guidance on a range of key online safety topics

3. Be informed

Many digital devices, services and content providers offer a range of parental controls. You can choose the type of content and options that are suitable for your child.

2. Set clear expectations

Clear family rules can help your child have a positive start to their digital life and get the most out of being online. Ask your child to help create some family rules.

1. Use digital devices together

Get involved in your child’s online activities. Have fun, play games and learn together online, just as you would in the physical world. It will then be natural for your child to turn to you if they experience anything upsetting online.

Mother and son on an app together

Apps

Apps are small, specialised software programmes which can be downloaded to a mobile device to carry out a particular function

You can always say no

People may use video chat to convince a young person to take part in a dangerous dare, to appear naked on camera or perform sexually suggestive acts.

Know which sites/services use webcams

Sites, services and apps may ask for permission to use a webcam.

Girl on tablet

Downloading

In depth information and key advice on downloading for parents and carers.

Pop Ups & Adverts

Cambridge English Dictionary: A new window that opens quickly on a computer screen in front of what you are working on.

Identity Theft

Action Fraud: “Identity theft is when your personal details are stolen and identity fraud is when those details are used to commit fraud.”

Tips for avoiding premium rate service charges

Encourage your child to ‘think before they click’. Do they know exactly what they are clicking on? Do they know what the terms and conditions say and what that means in practice? Talk with your children about what a premium rate service is, and how it could affect them. Make sure your child knows to […]

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